Privacy Statement

At Shaping Memories, your privacy is important to us. We are committed to protecting the personal information you share through our website, coaching sessions, programs, and communications. This Privacy Statement explains how we collect, use, and safeguard your information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name 
  • Email address 
  • Phone number 
  • Billing or payment information 
  • Information shared during coaching sessions, consultations, forms, or program participation 
  • Website usage data through cookies or analytics tools 

How We Use Your Information

Your information is used to:

  • Provide coaching services and support 
  • Schedule appointments and communicate with you 
  • Process payments and maintain records 
  • Improve our services, programs, and website experience 
  • Share relevant updates, resources, or promotional information (you may opt out at any time) 

We only collect information necessary to support your experience and business operations.

Confidentiality

We respect the confidential nature of coaching relationships. Information shared during coaching sessions will be kept private and will not be disclosed to third parties without your consent, except where required by law.

Please note that coaching services are not medical, psychological, legal, or licensed therapy services. If you are experiencing a mental health crisis or require clinical support, please seek assistance from a licensed professional.

Information Sharing

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers who assist in operating our business, such as payment processors, scheduling platforms, or website hosting providers, and only as necessary for business operations.

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. While no online transmission or storage method can be guaranteed 100% secure, we strive to use secure systems and best practices to safeguard your information.

Cookies and Website Analytics

Our website may use cookies or analytics tools to improve user experience and understand website traffic. You may disable cookies through your browser settings if preferred.

Your Rights

You may request to:

  • Access your personal information 
  • Correct inaccurate information 
  • Request deletion of your information 
  • Opt out of marketing communications 

To make a request, please contact us using the information below.

Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Updates to This Privacy Statement

We may update this Privacy Statement periodically to reflect business, legal, or operational changes. Updated versions will be posted on our website with the effective date.

Contact Information

If you have questions regarding this Privacy Statement or how your information is handled, please contact:

Shaping Memories
(877) 349-5993
shapingmemoriescoaching.com